CPAP Machines, Tubes, Water Chamber, and Masks: • Weekly; with warm water and mild detergent such as Joy dishwashing soap or hand soap. • Air dry after washing. Tubing must be hung upright for proper drying (hang dry). • Water Chambers can also be cleaned with water and mild detergents. • Masks can also be cleaned daily with CPAP mask wipes or wet wipes with no alcohol content. • Do not use alcohol to clean mask cushions as it makes the material brittle. • Do not place headgear or chinstraps in washing machine or dryer. Filters: • Most filters are reusable and can be cleaned by simply running them with water and gently brushing off the remaining dust particles. • Must be replaced if and when dust particles can already pass through the filter.

• We offer Compliance Data Printing Services for Php500. • Compliance Data Printing is FREE if the machine was purchased from us. • You may also monitor your Sleep Report within your machine. • Smartphone Apps are subject to compatibility with our local signal providers.

Increase/decreasing humidification • Increase humidity level if you have dry throat the next day after using machine. Humidifier/water chamber • Use distilled water only; other types contain minerals and chemicals that may damage the machine. • No need to not change water everyday; refill until max line and replenish as needed. Change water after cleaning.

• Prevents dryness when you sleep, adds moisture in the air, then opens up the airway to dilate it. • Keeps throat moist in case air from machine makes your throat dry. • Prevents rain out – condensation in machine caused by water droplets.

• Smartphone Apps are subject to compatibility with our local signal providers.

• We do not do repairs, but we can provide parts that are needed (subject to availability). • Below are our contacts for CPAP Repair Services: • Jeraldo Recto • Krismatt Medical Depot Co • 30E Teodoro Gener Kamuning, Quezon City • Tel: 79006200 • Mobile: 09177076402 • Al F. Baid • Mobile: 09423682469 • June V. Illescas • Mobile: 09235347842 or 09065748408 • Email: illescasjune@gmail.com

There will be no returns on any of the products that has been OPENED or UNSEALED. Returns will not be accepted if items are: • Opened or used • Hygienic items • Missing their serial number/s • Special orders (returned at our discretion) • Returned without notification • Returned more than 7 days after delivery Items should be in their original packaging with corresponding serial number/s. Special order returns are at our discretion on a case by case basis. If you would like to return or exchange your item, kindly contact us before sending it back.

We offer the following options for delivery: • Within Metro Manila - Lalamove, Grab or Angkas • Outside Metro Manila - LBC, JRS or J&T Delivery Fees • Lalamove/Grab - fee subject to app computation • LBC/JRS/J&T - Php400 flat rate Order Processing Time • Subject to stock and courier availability Tracking Your Order • Once your order has been dispatched, we will send you a tracking link (for Lalamove/Grab) or a waybill number (for LBC/J&T) with tracking information. • You will be able to track your package directly on the courier’s website.